Be Ready for Changes in IT Services
In a piece on CIO.com, Christine Ferrusi, a vice president and research director at Forrester Research, looks at the future of IT services and what you can do to prepare.
The market is changing, she says, along with global demographics, delivery models and customer expectations. She urges looking at new ways to buy enterprise software, asking vendors to help you meet your goals and even looking differently at which companies you consider “enterprise” vendors.