Salesforce CEO Benioff: We Are Cloud Computing Evangelists
While August and early September tends to be slow in the Valley, Salesforce.com has had a quite a big month. The CRM vendor posted strong earnings for the second quarter of 2009; just announced a new version of their fastest growing product, Service Cloud 2; rolled out a lightweight contact manager for small businesses; and opened up its Force.com platform to outside vendors. Today, Salesforce.com CEO and Founder Marc Benioff is taking the stage at an event in San Francisco to announce more news and speak about the company’s strategy and latest offering, Service Cloud 2. Here are my notes from his presentation:
Benioff says that the Service Cloud has had “spectacular performance” in a difficult economy, which is one of the reasons Salesforce is focusing on continuous improvement. Benioff says that Salesforce is the “cloud computing evangelist” as the company tries to push for platforms and applications in the cloud. Benioff draws special attention to the SMBs as clients, which can run on the same software and platforms as large companies.
Benioff highlights the real-time cloud, saying that applications and platforms need to deliver this value. Real-time is crucial to Salesforce’s offerings and Benioff emphasizes that real-time is the future of the company’s products.